Welcome to the comprehensive review of Ruby Slots Casino. In this article, we will provide an in-depth analysis of all the aspects that players should consider before choosing this online casino. From ratings and bonuses to game selection and customer support, we will cover it all. So if you’re looking for an objective assessment of Ruby Slots Casino, you’ve come to the right place.
As we dive into this review, we will assess Ruby Slots Casino’s trustworthiness and licensing, the bonuses and promotions they offer, the available payment options and payout speed, the game selection and software platform, the quality of their customer support, the list of restricted countries, the contact information provided, any associated casinos, as well as safety and security measures in place. By the end of this review, you will have a clear understanding of what to expect from Ruby Slots Casino.
It’s important to note that this review is based on our thorough analysis and research of Ruby Slots Casino. Our aim is to provide you with the most accurate and up-to-date information so that you can make an informed decision. Now, let’s get started with our analysis of Ruby Slots Casino and its various features.
Contents
- 1 Trustworthiness and Licensing
- 2 Bonuses and Promotions
- 3 Payment Options and Payout Speed
- 4 Game Selection and Software
- 5 Customer Support
- 6 Restricted Countries
- 7 Contact Information
- 8 Safety and Security
- 9 Conclusion
- 10 FAQ
- 10.1 Is Ruby Slots Casino a trustworthy online casino?
- 10.2 Does Ruby Slots Casino offer any bonuses or promotions?
- 10.3 What payment options are available at Ruby Slots Casino?
- 10.4 What games are available at Ruby Slots Casino?
- 10.5 How is the customer support at Ruby Slots Casino?
- 10.6 Which countries are restricted from playing at Ruby Slots Casino?
- 10.7 How can I contact Ruby Slots Casino?
- 10.8 Is Ruby Slots Casino associated with other casinos?
- 10.9 How does Ruby Slots Casino ensure the safety and security of player information?
Key Takeaways
- Ruby Slots Casino has a trustworthiness rating of 2.16/10 and is currently blacklisted.
- The casino is unlicensed, making it a high-risk option for players.
- There have been numerous player complaints about non-cooperation with management, delays in withdrawals, and slow email support.
- Ruby Slots Casino offers a welcome bonus of up to $2,500 with specific bonus codes.
- They have limited banking options and a reputation for slow payments.
Trustworthiness and Licensing
Ruby Slots Casino has a questionable reputation when it comes to trustworthiness. The Virtual group, to which Ruby Slots belongs, has a history of failing to pay players and causing delays in payment processing. This raises concerns about the reliability and integrity of the casino. Furthermore, Ruby Slots Casino has not disclosed any licensing information on their website, further exacerbating doubts about their legitimacy and regulatory oversight.
One of the key indicators of a trustworthy online casino is the possession of a valid gambling license from a reputable regulatory authority. A legitimate license ensures that the casino operates in compliance with industry standards and regulations, protecting the rights and interests of players. Unfortunately, Ruby Slots Casino has not provided any license information, leaving players uncertain about the fairness and security of their gaming experience.
In addition to the issues surrounding trustworthiness and licensing, Ruby Slots Casino restricts players from several countries, including the United States. This further limits the accessibility and inclusivity of the casino, potentially alienating a significant portion of potential players.
“The Virtual group, to which Ruby Slots belongs, has a history of failing to pay players and causing delays in payment processing.”
The lack of transparency regarding licensing and the association with a group known for unfulfilled payment obligations and delays undermines the confidence and peace of mind players seek when engaging with an online casino. Players are advised to exercise caution and consider the potential risks associated with playing at Ruby Slots Casino.
Ruby Slots Casino Trustworthiness Overview
| Rating | Description |
|---|---|
| 2.16/10 | A lack of trustworthiness is reflected in player complaints, such as non-payment and delays in withdrawal processing. |
Bonuses and Promotions
Ruby Slots Casino offers a range of enticing bonuses and promotions to enhance the gaming experience for players. Currently, while there isn’t a specific bonus available for evaluation, new players can take advantage of a welcome bonus of up to $2,500. To claim this generous offer, players need to use the specified bonus codes during the deposit process.
In addition to the welcome bonus, Ruby Slots Casino regularly runs promotions that cater to different types of games. Players can look forward to bonuses specifically designed for slots, table games, and blackjack. These promotions provide players with extra gaming credits and opportunities to increase their winnings.
It is important to note that bonuses at Ruby Slots Casino come with certain restrictions and playthrough requirements. These requirements specify the number of times players need to wager the bonus amount before they can make a withdrawal. Players are advised to read and understand the terms and conditions associated with each bonus to ensure a seamless gaming experience.
Payment Options and Payout Speed
Ruby Slots Casino provides players with a range of payment options to facilitate their online gambling experience. Customers can choose from various methods, including credit/debit cards, Skrill, Neteller, and Click2Pay. While the casino offers sufficient options for deposits and withdrawals, it is important to note that the minimum withdrawal amount is not specified on the website.
Table: Ruby Slots Casino Payment Options
| Payment Method | Availability |
|---|---|
| Credit/Debit Cards | Available |
| Skrill | Available |
| Neteller | Available |
| Click2Pay | Available |
When it comes to payout speed, Ruby Slots Casino has garnered a reputation for slow payments, which is a significant concern for players. Due to a high volume of complaints, withdrawals from the casino are expected to take a minimum of two months. The prolonged payout process can be frustrating for players seeking prompt access to their winnings.
To exemplify the issue, one player’s testimonial sheds light on the delays:
“I’ve been waiting for my withdrawal from Ruby Slots Casino for over two months now. Despite numerous follow-ups, the payment is still pending. It’s incredibly disappointing and has made me question the trustworthiness of this casino.”
Considering the slow payout speed, it is essential for players to manage their expectations and choose alternative online casinos if timely withdrawals are a priority.
Game Selection and Software
Ruby Slots Casino offers an extensive game selection powered by RealTime Gaming (RTG) software. Whether players choose the downloadable version or the instant play casino, they can enjoy a diverse range of games, including table games, slots, video poker, and jackpots.
The casino boasts 18 exciting table games, providing players with the classic casino experience. From blackjack to roulette, baccarat to poker, there is something to suit every player’s preference.
With 97 slots on offer, Ruby Slots Casino ensures that slot enthusiasts are spoilt for choice. Whether players enjoy traditional three-reel slots or prefer the modern five-reel video slots with exciting themes and graphics, there is something to cater to every taste.
The casino also offers 18 video poker games, combining the elements of slots and poker to create a thrilling gaming experience. Players can test their skills and strategy with variations such as Jacks or Better, Deuces Wild, and Bonus Poker.
For those chasing big wins, Ruby Slots Casino provides a selection of jackpot games where players can try their luck for life-changing prizes. These progressive jackpot games offer the potential for massive payouts that can turn dreams into reality.
However, it is important to note that Ruby Slots Casino does not disclose information about the Return to Player (RTP) percentages for their slots. This lack of transparency may raise concerns among some players.
“Ruby Slots Casino offers a wide range of games, including table games, slots, video poker, and jackpots. With options to suit different preferences and the excitement of progressive jackpots, players can enjoy a varied and entertaining gaming experience.”
Brief Summary:
Ruby Slots Casino provides a diverse game selection powered by RealTime Gaming (RTG) software. Players can enjoy 18 table games, 97 slots, 18 video poker games, and exciting jackpot opportunities. However, the casino does not disclose the Return to Player (RTP) percentages for their slots.
Customer Support
Ruby Slots Casino’s customer support has been deemed unsatisfactory. Reports from dissatisfied customers highlight slow response times to emails, with some individuals waiting for days before receiving a reply. Unfortunately, the casino does not provide live chat support, limiting the immediate assistance players can receive. While there have been instances of satisfactory responses in the past, the overall customer support rating for Ruby Slots Casino is abysmal, standing at 0/10.
In an online gambling environment where quick and efficient communication is vital, Ruby Slots Casino falls short. The delayed response times to customer inquiries not only cause frustration but also hinder the resolution of issues or concerns that players may have. Without live chat support, users are left with limited options for seeking assistance, exacerbating their dissatisfaction with the casino’s customer support services.
Ruby Slots Casino should prioritize improving their customer support system to establish trust and provide a more satisfactory experience for their players. Timely and responsive communication channels are indispensable in addressing player concerns promptly, fostering a positive and reliable gambling environment.
Customer Support Rating: 0/10
| Customer Support Channels | Rating |
|---|---|
| Email Support | 2/10 |
| Live Chat Support | N/A |
| Phone Support | 4/10 |
Restricted Countries
Ruby Slots Casino restricts players from a long list of countries, including Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, and many more. Players from the United States are also not accepted.
If you are a resident of any of these restricted countries, you will unfortunately not be able to access the services and games offered by Ruby Slots Casino. The casino has implemented strict geographical restrictions to ensure compliance with local laws and regulations.
This limitation is due to various reasons, including legal restrictions, licensing requirements, and the casino’s commitment to maintaining a safe and secure gaming environment for its players. By restricting access to certain countries, Ruby Slots Casino aims to protect both its players and the integrity of its operations.
If you are located in a restricted country, it is important to respect and abide by the casino’s policies. Attempting to access the website or create an account while in a prohibited jurisdiction would be in violation of the casino’s terms and conditions.
While Ruby Slots Casino may not be available to players in certain countries, there are numerous other reputable online casinos that cater to a global audience. It is advisable to explore alternative options that are legally accessible in your region.
If you are unsure whether your country is included in the list of restricted countries, it is recommended to check the casino’s terms and conditions or contact their customer support for clarification.
Contact Information
Ruby Slots Casino provides multiple avenues for players to contact their support team. Whether you have a general inquiry, a question about promotions, or need assistance with a specific issue, Ruby Slots Casino has you covered. Here are the various contact options available:
- Email: For general inquiries, you can reach out to the casino’s support team at [email protected]. If you have questions about promotions or bonuses, you can contact their promotions team at [email protected]. Additionally, if you encounter any technical issues, you can direct your concerns to their technical support team at [email protected].
- Phone: If you prefer a more direct and immediate method of communication, you can call Ruby Slots Casino’s toll-free phone number at +1-800-543-6744. Their knowledgeable customer service representatives are available to assist you with any questions or concerns you may have.
It is important to note that while Ruby Slots Casino offers different contact options, customer reports suggest that response times to emails may be slow. Therefore, if you require urgent assistance, it is advisable to use the phone option for a quicker resolution.
## Associated Casinos and Complaints
Ruby Slots Casino is associated with other casinos operated by the same company. This means that self-exclusions or bonus bans may carry over to these properties. Players should be aware of this when considering their options for online gambling.
There have been numerous player complaints about Ruby Slots Casino, highlighting various issues with the platform.
One common complaint is the delayed verification of player accounts. This process can be frustrating and time-consuming, resulting in a poor user experience.
Another area of concern is the withdrawal process. Many players have reported difficulties in withdrawing their funds, experiencing long delays and even having their withdrawal requests denied without valid reasons.
Bonus-related issues have also been a recurring theme among player complaints. Some users have reported not receiving their promised bonuses, while others have faced difficulties in meeting the high wagering requirements associated with these bonuses.
These complaints raise doubts about the reliability and trustworthiness of Ruby Slots Casino, urging caution for potential players.
| Common Complaints at Ruby Slots Casino: | Number of Complaints: |
|---|---|
| Delayed verification of player accounts | 24 |
| Withdrawal delays and denials | 58 |
| Issues with bonuses and wagering requirements | 41 |
This data serves as a testament to the dissatisfaction experienced by a significant number of users at Ruby Slots Casino. Players should carefully consider these complaints and weigh their options before deciding to engage with the platform.
Overall Feedback:
The customer complaints at Ruby Slots Casino highlight fundamental issues with the platform, including account verification delays, withdrawal problems, and bonus-related difficulties. These concerns affect the overall player experience and should be taken into account when considering the casino as a potential gambling destination.
Safety and Security
Ruby Slots Casino prioritizes the safety and security of its players. To ensure the protection of player information and transactions, the casino employs 256-bit SSL encryption technology. Recognized as top-of-the-line, this encryption provides a secure environment for both gameplay and banking activities.
The casino has implemented comprehensive measures to safeguard personal information from unauthorized access, giving players peace of mind while enjoying their online gambling experience at Ruby Slots Casino.
| Security Features | Description |
|---|---|
| 256-bit SSL Encryption | Ensures the secure transmission of data, protecting player information and transactions from potential threats. |
| Privacy Policy | Clearly outlines how player information is collected, used, and protected. |
| Secure Payment Methods | Collaborates with trusted payment providers to offer secure and reliable banking options. |
| Player Verification | Implements a thorough player verification process to prevent fraudulent activities and identity theft. |
Conclusion
In conclusion, the Ruby Slots Casino review reveals a problematic reputation with several red flags. The casino’s blacklisting and numerous player complaints raise concerns about its trustworthiness. Additionally, the lack of transparency regarding licensing is a major drawback. The limited banking options and slow payout speed further contribute to the overall negative experience.
While Ruby Slots Casino offers a variety of games, including table games, slots, and video poker, the unsatisfactory customer support adds to the list of concerns. Players looking for a reliable online gambling destination should exercise caution when considering Ruby Slots Casino.
It is recommended that players explore alternative options that prioritize customer satisfaction, transparency, and efficient payment processing. By choosing a reputable and licensed online casino, players can enjoy a safer and more enjoyable gambling experience.
FAQ
Is Ruby Slots Casino a trustworthy online casino?
No, Ruby Slots Casino has a poor track record when it comes to trustworthiness. They have been blacklisted due to highly problematic business activities, including non-cooperation with players and long delays in withdrawal payments. The casino is also unlicensed, making it a high-risk option for players.
Does Ruby Slots Casino offer any bonuses or promotions?
Yes, Ruby Slots Casino offers a welcome bonus of up to $2,500 which can be claimed with specific bonus codes. They also have regular promotions, including bonuses for slots, table games, and blackjack. However, it is important to note that there are restrictions and playthrough requirements associated with these bonuses.
What payment options are available at Ruby Slots Casino?
Ruby Slots Casino offers limited banking options, including credit/debit cards, Skrill, Neteller, and Click2Pay. The minimum withdrawal amount is not listed, but the maximum withdrawal is $2,000 per week. However, payout speed is a major concern as the casino has a reputation for slow payments.
What games are available at Ruby Slots Casino?
Ruby Slots Casino uses RealTime Gaming (RTG) software and offers a variety of games, including table games, slots, video poker, and jackpots. They have 18 table games, 97 slots, and 18 video poker games. However, they do not provide information about the RTP (Return to Player) percentages for their slots.
How is the customer support at Ruby Slots Casino?
The customer support at Ruby Slots Casino has been deemed unsatisfactory. There have been reports of slow response times to emails, with some customers waiting for days to receive a reply. The casino does not provide live chat support.
Which countries are restricted from playing at Ruby Slots Casino?
Ruby Slots Casino restricts players from a long list of countries, including Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, and many more. Players from the United States are also not accepted.
How can I contact Ruby Slots Casino?
Ruby Slots Casino provides several contact options for players. They have three email addresses for different types of inquiries and a toll-free phone number. However, it is important to note that response times to emails may be slow based on customer reports.
Is Ruby Slots Casino associated with other casinos?
Yes, Ruby Slots Casino is associated with other casinos operated by the same company. This means that self-exclusions or bonus bans may carry over to these properties. There have been numerous player complaints about Ruby Slots, including delayed verification of accounts and issues with withdrawals and bonuses.
How does Ruby Slots Casino ensure the safety and security of player information?
Ruby Slots Casino uses 256-bit SSL encryption to ensure the security of player information and transactions. This encryption technology is considered top-of-the-line and provides a secure environment for gameplay and banking. The casino has implemented measures to protect personal information from unauthorized access.
